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About New England Baptist Hospital

About Our Hospital

New England Baptist Hospital (NEBH) is the premier regional provider for orthopedic surgery and the treatment of musculoskeletal diseases and disorders.

  • 906 full-time employees
  • 75 licensed beds
  • Affiliate of Tufts University School of Medicine, conducting teaching programs in collaboration with Harvard Medical School
  • Official hospital of the Boston Celtics for over 30 years

NEBH is part of Beth Israel Lahey Health, a health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, and more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.

History and Mission

Since 1893, New England Baptist Hospital has been devoted to one mission: providing the highest-quality and most compassionate patient care available. We began our work over a century ago, in a single room located in a building adjacent to the Ruggles Street Baptist Church in Roxbury. There, Dr. and Mrs. Francis F. Whittier, along with Dr. H. Warren White and three other dedicated physicians, established a free dispensary to provide medical care for the community’s poor. Dr. Whittier prevailed upon Rev. Everett D. Burr, Pastor of the Ruggles Street Baptist Church, to present the problem to the Boston Baptist Social Union. His recommendation led to incorporation of the Boston Baptist Hospital that September.

NEBH transforms the lives of those we serve by promoting wellness, restoring function, lessening disability, alleviating pain, and advancing knowledge of musculoskeletal diseases and related disorders.

We are recognized as the premier and preferred destination for musculoskeletal care. NEBH leads the region as the most trusted source for care and education for patients with musculoskeletal disease and related disorders. Through clinical excellence, innovation, scholarship, efficiency, and legendary service to our patients, we’ve earned our leadership position among the nation’s top hospitals.

Recognition and Accreditations

NEBH has consistently ranked as one of America’s top hospitals for orthopedics by U.S. News and World Report. NEBH has also earned The Joint Commission’s Gold Seal of Approval for Advanced Certification for Total Hip and Total Knee Replacement and for Advanced Disease Specific Care for Spine Surgery. NEBH is one of only four hospitals in the nation to earn certification for Advanced Disease Specific Care for Spine Surgery. These advanced certifications reflect our ongoing commitment to providing safe, consistent and quality patient care.

NEBH has also received the Press Ganey Guardian of Excellence Award for the past 15 years, a prestigious national award that is granted only to hospitals ranking in the 95th percentile or higher in patient satisfaction.

Our Specialty Services

Our goal is to help relieve your pain and increase your mobility so you can get back to an active lifestyle.

We offer a full range of orthopedic and spine care, including:

  • Joint replacement
  • Joint preservation
  • Foot & ankle
  • Physical & upper extremity
  • Physical & occupational therapy
  • Sports medicine
  • Spine care

 

Our Values: The Rose

 

New England Baptist Hospital is committed to upholding our core values of Respect, Ownership, Superior Service, and Excellence.

Respect

Acting with integrity in all things. Being trustworthy and respectful of fellow employees, physicians, patients, and our community.

OWNERSHIP

Being accountable to our core values and our patient outcomes, while acting as stewards of precious resources.

SUPERIOR SERVICE

Behaving in a manner which recognizes that all customer requests are important and that we address these needs in a timely, accurate, compassionate, and friendly manner, thereby creating a legendary experience.

EXCELLENCE

Striving to reach ever higher levels of performance in all that we do through continuous improvement in care delivery, education, and support processes.

THE BAPTIST WAY

Since 1893, New England Baptist Hospital has been devoted to one mission: providing the highest-quality and most compassionate patient care available. Today, that dedication is reflected in the faces and the work of those who provide that care—the men and women of the New England Baptist Hospital team.

THE BAPTIST ROSE

The red rose given to each surgical patient reflects our core values of Respect, Ownership, Superior Service, and Excellence (ROSE)—it is a symbol of the Hospital’s personal care.

This custom of welcoming each patient to the hospital with a red rose was initiated by the late Carl J.B. Currie, a trustee of the Hospital, who established the Carl J.B. & Olive Currie Rose Fund in 1958 to perpetuate the program. This red rose of welcome has become the hallmark of New England Baptist Hospital. Well over a quarter million of these tokens have been distributed to patients in the past 50 years, currently at a rate of more than 300 per week.

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