Important Information
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New England Baptist Hospital (NEBH) is the premier regional provider for orthopedic surgery and the treatment of musculoskeletal diseases and disorders.
NEBH has received national recognition, and is consistently ranked as one of America’s top hospitals for orthopedics by U.S. News and World Report.
NEBH has also been nationally recognized for high patient satisfaction and leadership in quality and clinical outcomes.
For the past eleven years, the Hospital has received the Press Ganey Guardian of Excellence Award. This prestigious national award is granted only to hospitals ranking in the 95th percentile or higher in patient satisfaction.
New England Baptist Hospital is part of Beth Israel Lahey Health, a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.
New England Baptist Hospital will be recognized as the premier and preferred destination for musculoskeletal care. NEBH will lead the region as the most trusted source for care and education for patients with musculoskeletal disease and related disorders.
Through clinical excellence, innovation, scholarship, efficiency, and legendary service to our patients, we will earn our leadership position among the nation’s top hospitals.
Acting with integrity in all things. Being trustworthy and respectful of fellow employees, physicians, patients, and our community.
Being accountable to our core values and our patient outcomes, while acting as stewards of precious resources.
Behaving in a manner which recognizes that all customer requests are important and that we address these needs in a timely, accurate, compassionate, and friendly manner, thereby creating a legendary experience.
Striving to reach ever higher levels of performance in all that we do through continuous improvement in care delivery, education, and support processes.
Since 1893, New England Baptist Hospital has been devoted to one mission: providing the highest-quality and most compassionate patient care available. Today, that dedication is reflected in the faces and the work of those who provide that care—the men and women of the New England Baptist Hospital team.
The red rose given to each surgical patient reflects our core values of Respect, Ownership, Superior Service, and Excellence (ROSE)—it is a symbol of the Hospital’s personal care.
This custom of welcoming each patient to the hospital with a red rose was initiated by the late Carl J.B. Currie, a trustee of the Hospital, who established the Carl J.B. & Olive Currie Rose Fund in 1958 to perpetuate the program. This red rose of welcome has become the hallmark of New England Baptist Hospital. Well over a quarter million of these tokens have been distributed to patients in the past 50 years, currently at a rate of more than 300 per week.
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