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Important Information

New England Baptist Hospital DOES NOT have an emergency department or urgent care centers. Click here for visitor information. Click here for donation information. Click here to view our DPH Attestations for Phase 1, 2 and 3.

Virtual Care at the NEBH Spine Center

During these uncertain times, we recognize the importance of receiving immediate, expert information on your back, neck and spine pain while avoiding visits to your primary care office or emergency room.

To make it easier for you to get the care you need, we are now offering the option to connect virtually with a physiatrist at the NEBH Spine Center on your smartphone, tablet or computer. Whether your situation is acute or chronic, we are here for you.

How it works

  • Our clinicians are firmly committed to educating patients about all aspects of their spine problems, including all paths to recovery. In your virtual visit, your physician will provide expert advice to help you understand your symptoms. Additionally, you will:
    • Receive guidance on what to do right now to help manage your pain
    • Understand if this is an “Urgent Medical Condition”
    • Learn about the causes of neck and back pain
  • Virtual care sessions are performed using Zoom or Doxy.Me.  If you don’t have access to a device with a camera, we can perform telephone only consultations
  • Your physiatrist will direct you through a movement assessment and physical examination
  • Physiatrists can review recent imaging studies (if performed at NEBH, Shields, or if you can email the results in advance). If you have a file or CD with your recent images, click here to share them with us prior to your appointment
  • Virtual care services are billed to your insurance company and covered the same as an office visit
  • Appointments are available Monday-Friday from 8am-4pm
  • To schedule a visit, call 617-754-5246
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