Our model of care is designed to coordinate our multidisciplinary team of experts and ensure continuity of care for each patient. This approach has increased efficiencies, shortened length of stay, and improved communication and patient satisfaction.
Things don’t always go as planned. When they do go wrong, we have a system in place to fix the situation, analyze what happened, and make changes to ensure that it never happens again.
Even before a patient is admitted to the hospital, we are already working with them to plan where they will be going following discharge. Our case managers are also there to support patients and ensure a smooth transition as they go home or to a post-acute facility.
We are actively preventing surgical complications across the care continuum. Our multidisciplinary team of experts identifies high-risk patients in pre-screening, in order to monitor and manage their risks throughout the surgical and recovery process.
Patients and their families taking an active role in their care can have a direct impact on the outcome. By providing education and by making sure their voice is heard at every step, patients have a more satisfying experience and achieve better results.