Navigation follows, skip to content? New England Baptist Hospital Logo Utility navigation follows, skip to content? Primary navigation follows, skip to content?

Quality Care

Patients expect that they will be kept safe when they go to a hospital. At NEBH we know that guaranteeing a patient’s safety takes a lot of hard work, and it is one of our top priorities.

By creating a structure that is built on accountability, teamwork, and common methodologies for problem solving, we have been able to develop a safe and reliable system of care for our patients.

 

PAITENT-CENTERED MODEL OF CARE

Our model of care is designed to coordinate our multidisciplinary team of experts and ensure continuity of care for each patient. This approach has increased efficiencies, shortened length of stay, and improved communication and patient satisfaction.


INNOVATION AND IMPROVEMENT

Things don’t always go as planned. When they do go wrong, we have a system in place to fix the situation, analyze what happened, and make changes to ensure that it never happens again.


DISCHARGE PLANNING WITH SMOOTH TRANSITION OF CARE

Even before a patient is admitted to the hospital, we are already working with them to plan where they will be going following discharge. Our case managers are also there to support patients and ensure a smooth transition as they go home or to a post-acute facility.


PREVENTING COMPLICATIONS

We are actively preventing surgical complications across the care continuum. Our multidisciplinary team of experts identifies high-risk patients in pre-screening, in order to monitor and manage their risks throughout the surgical and recovery process.


ENGAGING PATIENTS AND FAMILIES AS PARTNERS IN CARE

Patients and their families taking an active role in their care can have a direct impact on the outcome. By providing education and by making sure their voice is heard at every step, patients have a more satisfying experience and achieve better results.

Footer navigation follows, return to top?