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New England Baptist Hospital Receives 2019 Press Ganey Pinnacle of Excellence Award® and Guardian of Excellence Award® for Achieving and Sustaining Excellence in Patient Experience

New England Baptist Hospital is pleased to announce it has been named a 2019 Pinnacle of Excellence Award® winner as well as a Guardian of Excellence Award® winner by Press Ganey.

The Pinnacle of Excellence Award recognizes top-performing health care organizations nationwide on the basis of extraordinary achievement and consistently high levels of excellence for at least three years in Patient Experience. This award is a highly regarded symbol of achievement in the health care industry and represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care.

The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above of performance in Patient Experience. This is the twelfth consecutive year NEBH has been awarded the prestigious Press Ganey Guardian of Excellence Award. NEBH is the only hospital in New England to receive this award twelve years in a row.

About New England Baptist Hospital

New England Baptist Hospital (NEBH) is the premier regional provider for orthopedic surgery and the treatment of musculoskeletal diseases and disorders. NEBH has been nationally recognized for high patient satisfaction and leadership in quality and clinical outcomes. NEBH is a teaching affiliate of Tufts University School of Medicine and conducts teaching programs in collaboration with Harvard Medical School. NEBH has been the official hospital of the Boston Celtics for over 30 years. New England Baptist Hospital is part of Beth Israel Lahey Health (www.bilh.org), a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.

About Press Ganey

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enables enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

 

 

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