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Important Information

New England Baptist Hospital DOES NOT have an emergency department or urgent care centers. Click here for visitor information. Click here for donation information. Click here to view our DPH Attestations for Phase 1, 2 and 3.

Patient Portals

The Hospital and its affiliated providers are happy to provide you easy access to your medical information. The Hospital and each physician have their own portals, so please confirm which portal you are looking for.

New England Baptist Hospital Portal for patients who have been hospitalized


The Spine Center at NEBH

Includes: Sharon Bassi MD, Kevin Bernard MD, Carol Hartigan MD, Eugenio Martinez MD, James Rainville MD, John Turchetta MD


Contact Us

Note: There may be up to a 48-hour delay for posting some information into your online account.

For a Medical Emergency Dial 911


**Forgot your password? Go to the log-on screen, enter your username, and click the “Forgot Password” link.


Contact a New England Baptist Hospital Patient Access representative at (617) 754-6446 if:

  • You have a Patient Portal “My NEBH Online” account and need your password to be reset
  • You are experiencing an issue connecting to the patient portal.

Patient Access representative are available Monday through Friday, 8:30 am – 5:00 pm. You may leave a voicemail and someone will return your call as soon as possible.


Call your physician’s office for:

  • Questions about the health information from your physician
  • To request your physician’s office record

Call New England Baptist Hospital – Health Information Management, Monday – Friday, 8:00am – 4:30pm at (617)-754-5080 if:

  • You want to request additional hospital medical records not contained in your patient portal account.

For Developers

If you have already developed, or plan to develop, an app that you would like to connect to MU Health Care’s Cerner Soarian Electronic Health Record, please visit https://code.cerner.com/.

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