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Important Information

New England Baptist Hospital DOES NOT have an emergency department or urgent care centers. Click here for visitor information. Click here for donation information. Click here to view our DPH Attestations for Phase 1, 2 and 3.

Patient Education

Pre-Surgery Video Education Series

The New England Baptist Hospital Video Education Series will prepare you for your upcoming joint replacement or spine surgery. It will give you a glimpse of the process ahead, and provide you with important details to make your surgical experience as comfortable as possible.

**This video series was filmed prior to COVID-19. Some things may look different today then what is shown in the videos. We encourage you and your care partner to watch the videos as they have important and helpful information about your surgery.

Effective March 14, 2020, all Patient Education classes are canceled.  Patients are encouraged to watch our video education series prior to their surgery.  Should you have any questions about the video content please email our orthopedic clinical navigator at

Helpful Information for Care Partners

Pre-Surgery Joint Replacement Email Series

To help you prepare for your upcoming surgery, we will send you customized information, news, and resources tailored to your specific stage of preparation or recovery. Sign up today.

Post-Surgery Rehabilitation Video Series

These videos are for surgical patients of New England Baptist Hospital. They are intended to assist with prescribed post-surgery rehabilitation.

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Infection Prevention

Every year, hundreds of thousands of patients develop infections in hospitals around the nation—infections that can cause complications and increase the risk of readmission. That’s why preventing post-operative infection must be a vital component of any successful surgical program and why, at New England Baptist Hospital, we’re committed to reducing our infection rates to zero. Our orthopedic infection rate continues to be extremely low, and our performance on nationally recognized best practice measures is near perfect. Learn what we do to prevent infections, and what you can do to help.

Medication Safety

Medication errors are one of the most common causes of harm to patients. Learn about the programs our healthcare team has successfully implemented to prevent errors so that you can be confident in your safety.

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