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ALERTS

New England Baptist Hospital DOES NOT have an emergency department or urgent care centers.

Medical Records

The Health Information Management Department maintains the medical records of all New England Baptist Hospital patients. We do not maintain records for private practice physicians.

If you are looking for radiology images, you can learn how to access them here.

Patient or Patient’s Representative

If you are a patient or the patient’s representative and you require a copy of your medical records, you can choose an option for submitting your request from the methods provided below.

For questions, call our Medical Records department at 617-754-5082.

Healthcare Provider, Attorney, or Non-Patient

If you are a healthcare provider, attorney or if you are requesting the medical records of someone other than yourself and are not the legal guardian, you can choose an option for submitting your request from the methods provided below.

Do not upload/fax subpoenas or court orders; all subpoenas and court orders must be submitted to:

New England Baptist Hospital
Health Information Management
125 Parker Hill Avenue
Main 3
Boston, MA 02120

Records will be delivered to the email, fax, or mailing address specified on the authorization.

If you have questions about the status of your medical records, you may call Sharecare with any questions at 978-922-0016.

Record Fees

Patient or Patient’s Legal Guardian

We reserve the right to charge a reasonable cost-based fee for producing and mailing the copies, pursuant to HIPAA 45 CFR,164.524. This rate depends on the size and delivery method of the records being requested. At no time will the cost-based fee exceed Massachusetts law (MGL Chapter 111; Section 70).

Any Other Party

The fee structure follows Massachusetts law (MGL Chapter 111; Section 70).

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