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New England Baptist Hospital DOES NOT have an emergency department or urgent care centers.

Financial Resources

Billing & Insurance

To pay your New England Baptist Hospital bill, please visit our online payment portal.

  • To pay New England Baptist Medical Associates, call 800-927-0002
  • To pay New England Baptist Radiology, call 800-927-0063
  • To pay New England Baptist Radiology Record Release Fees, call 617-754-5020

If you are unsure where your bill is from, please call the phone number listed on your bill.

Person looking at billing information on their smartphone and computer

Insurances Accepted

In order to provide convenient access to our programs and services, New England Baptist Hospital accepts the insurance payers listed below. The Hospital accepts many smaller or specialized plans and continuously adds new plans.

As insurance providers are subject to change, you should confirm your carrier’s participation by contacting the carrier directly. The telephone number can be found on your insurance identification card.

Insurance Payers


Allways Health Partners (formerly Neighborhood Health)

Blue Cross HMO

Blue Cross Indemnity

Blue Cross PPO

BMC QHP Silver

BMC QHP Bronze, Gold, Platinum

Canadian Medical Network




Fallon Preferred Care (PPO)

Fallon Major Medical (Indemnity)

Fallon Direct Care (HMO)

Fallon Select Care (HMO)

Fallon FlexCare Direct (POS)

Fallon FlexCare Select (POS)

Fallon Commonwealth Care*

Fallon MassHealth*

First Health

GIC Unicare State Indemnity Plan

Harvard Pilgrim

Medicaid Standard

MultiPlan, Inc.


Tufts HMO

Tufts PPO

Tufts Carelink

Tufts Health Public Plans:

  • Tufts Health Direct
  • Tufts Health Together
  • Tufts Health Unify
  • Tufts Health MassHealth

United Healthcare

Workers Comp

Senior Payers

Blue Cross Medicare Advantage

Commonwealth Care Alliance:

  • Senior Care Options and One Care


Senior Whole Health

Tufts Health Plan Medicare Preferred

Fallon Senior Plan*

Fallon Senior Plan Preferred*

*By referral only

For additional medical care or referrals, consult with your physician.

If you need assistance finding a primary care physician (PCP) or specialist, call the Physician Referral Line toll-free at 1-855-370-6324 (NEBH).

Cost Estimate

NEBH is committed to being fully transparent when it comes to the cost of treatment. We are committed to providing an estimated cost for your hospitalization within two business days of receiving a request.

Learn how to request a cost estimate today.

Financial Services Guide

Although finances may be the last thing on your mind right now, having an understanding of how the system works can make your visit to NEBH go more smoothly.

View our Financial Services Guide here.

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