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Visitation Information

New England Baptist Hospital DOES NOT have an emergency department or urgent care centers. NEBH will postpone and reschedule all elective surgeries and outpatient activities until it is safe to return. Emergent and clinically necessary surgeries and clinically necessary outpatient appointments will continue to ensure continuity of care, patient safety and expected outcomes. Click here for more information. Click here for donation information. Click here for information about COVID-19.

Becoming a Patient

Becoming a patient at the Baptist is easy—simply follow the steps below.

Step 1

Find a doctor who is affiliated with NEBH. You can search on our web site or call our referral line at 855-370-NEBH (6324)

Request a Referral

To request a referral to one of our specialists, you may:

Call the Physician Referral Line: 1-855-370-NEBH (6324)
Chat live with a member of our Physician Referral Team

 

Or, fill out this form to request a call back.

Step 2

Call to schedule an appointment. Be prepared to answer the following questions:

Do you need a referral?

Call your insurance company or primary care physician (PCP) to find out.

Were you injured at work?

If yes, we will need to obtain authorization before we can schedule an appointment.

Were you injured in a motor vehicle accident?

If yes, we will need a Personal Injury Protection (PIP) exhaustion letter.

What type of insurance do you have?

What is your Primary Subscriber’s ID Number?

Have you seen any other provider for this pain/injury?

Have you ever had any imaging such as CT, MRI, or x-ray to this body part?

If yes, where/when? We will need to obtain reports & images.

Is this injury acute or chronic?

If acute, how and when?
If chronic, how long and during what activities?

If your doctor recommends a diagnostic procedure such as an MRI, CT, or x-ray, call our Radiology Department at 617-754-5287.

Helpful Information

New England Baptist Hospital has a number of locations, each providing an array of services. Click here to view a list of locations.

Insurance Information – Your surgeon, anesthesiologist, medical doctors, and other specialists make their own decisions regarding participation in insurance plans. There are many physicians affiliated with the Hospital who participate in the same insurance plans as the Hospital. For more information regarding specific physician practices, please contact the individual physician offices or the Physician Referral line at 855-370-NEBH (6324).  Click here for a list of insurance plans NEBH accepts. 

 

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