As the second highest provider of orthopedic care in the United States, we are enormously proud of our patient outcomes and care team accomplishments. We deliver outstanding, high quality care through an unwavering commitment to excellence, safety, compassion and professionalism. We are dedicated to advancing musculoskeletal clinical care, research and innovation.
The New England Baptist Hospital professional practice environment is expert, fast paced and dynamic. We support a professional advancement program for nurses interested in applying to advance their professional development. We have an active Shared Decision Making structure with unit based councils representing all areas as well as central councils on Research, Practice, Quality & Safety, Coordinating and our Journey of Excellence.
For the past several years, we have traveled on our Journey of Excellence towards Magnet Recognition®. This has been an exciting, fun and productive time for us. We have strengthened our practice environment through the active participation and involvement of clinical nurses, advanced practice nurses and members of the interprofessional team. We submitted our Magnet document to the ANCC in October 2018 and are preparing for a site visit at the end of April 2019.
New England Baptist has a rich, distinguished history of excellence in nursing care. I invite you to learn more about us and seek us out for exemplary orthopedic care.
Mary Sullivan Smith, MS, RN
Senior Vice President, Chief Operating Officer, Chief Nursing Officer and Chief Compliance and Privacy Officer
Nurses will transform lives through an unwavering commitment to excellence in patient care and outcomes.
We will be recognized as a leader in exemplary nursing practice, compassionate care delivery, research, and innovation. We will foster a professional practice environment that engages nurses in improving the quality of life for patients and in enhancing the clinical environment.
Our fundamental commitment is to deliver the highest quality of nursing care to our patients in a safe environment. Nursing is a blend of art and science based on knowledge, skill, integrity, experience and creativity.
We are relentless in continually improving patient safety through the ongoing monitoring and evaluation of outcomes and resolution of identified concerns. We provide inter-professional care by collaborating with our colleagues. We treat each other, our patients, visitors and peers with dignity and respect in every interaction.
We create a practice environment culture that encompasses our core values of respect, ownership, superior service, and excellence that:
Acting with integrity in all things. Being trustworthy and respectful with fellow employees, physicians, patients, and our community.
Being accountable to our core values and our patient outcomes, while we act as stewards of precious resources.
Recognizing that all customer requests are important, and addressing these needs in a timely, accurate, compassionate, and friendly manner, thereby creating a legendary experience.
Striving to reach ever higher levels of performance in all that we do through continuous improvement in care delivery, education, and support processes.
This is a visual representation of NEBH’s Professional Practice Model. The model includes values
and goals that define our professional nursing identity. The model captures the professional
elements and identifies the what, how and why of what Baptist nurses do.