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TBW

Since 1893, New England Baptist Hospital has adhered to its singular devotion to providing the highest quality and most compassionate patient care available. That dedication is still reflected today in the faces and the work of those who strive daily to provide that care - the men and women of the New England Baptist Hospital team.

The Baptist Rose

The red rose that is given to each surgical patient reflects our core values of respect, ownership, superior service and excellence (ROSE), and is a symbol of the Hospital's personal care. This custom of welcoming each patient to the hospital with a red rose was initiated by the late Carl J.B. Currie, a trustee of the Hospital, who established the Carl J.B. & Olive Currie Rose Fund in 1958 to perpetuate this program. This red rose of welcome has now become the hallmark of New England Baptist Hospital. Well over a quarter million of these tokens have been distributed to patients in the past 50 years, currently at a rate of over 300 per week.

Patient Satisfaction

It is no surprise that NEBH has received the prestigious Press Ganey Guardian of Excellence Award for nine years in a row. The national award recognizes exceptional patient satisfaction and top-performing hospitals that sustain the highest level of national performance in patient satisfaction for at least three consecutive years. This is the ninth year in a row that the hospital has been in the 95th percentile or higher for inpatient satisfaction. NEBH is the only hospital in New England to receive this award for nine consecutive years.

At NEBH, we remain committed to providing the highest level of service to our patients, their families, each other and all with whom we come in contact. It is the basis of our being. And throughout our entire organization, The Baptist Way is at the very core of our service. It is demonstrated in all we do, internally and externally. It is our promise to you to provide you with the best possible experience.