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Awards & Recognition

Guardian of Excellence Award

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For the tenth year in a row, NEBH has been awarded the prestigious Press Ganey Guardian of Excellence Award for having been ranked in the 95th percentile or higher for patient satisfaction. The Guardian of Excellence Award is a national award for exceptional patient satisfaction. The award recognizes top-performing hospitals that sustain the highest level of national performance, ranking in the 95th percentile or greater in patient satisfaction for at least three consecutive years. NEBH is the only hospital in New England to receive this award for ten consecutive years.  

US News and World Report 

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New England Baptist Hospital ranked among the top hospitals in the country for orthopedics

New England Baptist Hospital has been recognized as one of the best hospitals for 2017-18 in the country for Orthopedics by U.S. News & World Report. The annual U.S. News Best Hospitals rankings, now in their 28th year, recognize hospitals that excel in treating the most challenging patients.

New England Baptist Hospital receives top rating of "High Performing" for Hip and Knee Replacement

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Advanced Certification for Total Hip and Total Knee Replacement

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NEBH has earned The Joint Commission’s Gold Seal of Approval for Advanced Certification for Total Hip and Total Knee Replacement. The advanced certification is for Joint Commission-accredited hospitals seeking to elevate the quality, consistency and safety of patient care. NEBH is the only hospital in Boston to achieve this designation. 

NEBH underwent a rigorous review to earn the advanced surgical certification. Joint Commission experts evaluated compliance with advanced disease-specific care standards, and total hip and total knee replacement requirements. These requirements include orthopedic consultation, and pre-operative, intraoperative and post-surgical orthopedic care.

New England Baptist Hospital received the top rating of “High Performing” for both hip and knee replacement which is given to hospitals that exceed expected standards of care.

Centers for Medicare & Medicaid Services

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New England Baptist Hospital is the only hospital in Massachusetts to receive the top rating of five stars

The Centers for Medicare & Medicaid Services (CMS) have a five star rating tool, allowing patients and their families to compare hospitals based on their overall star rating, summarizing up to 64 measures of quality. New England Baptist Hospital is the only hospital in Massachusetts to receive the top rating of five stars.

Excellence in Patient Safety Across the Board (SAB)
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NEBH received the Premier HIIN (Hospital Improvement Innovation Network) Award for Excellence in Patient Safety Across the Board. This award acknowledges NEBH's achievement of exceptional performance and participation in the Premier HIIN. Excellence in Patient Safety Across the Board (SAB) refers to an organization’s commitment at all levels to a culture of patient safety, from day-to-day operations through actions and execution.

2017 Top 100 Women-Led Businesses in Massachusetts

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The Commonwealth Institute Ranks New England Baptist Hospital #16 in the State for the Top 100 Women-led Businesses

Under the leadership of President and CEO Trish Hannon, NEBH has been ranked number sixteen in the Top 100 Women-Led Businesses in Massachusetts list published by the Boston Globe Magazine and the Commonwealth Institute (TCI). The list consisted of organizations with the most impressive records of innovation and workplace diversity, as well as revenue and employee numbers.

Becker’s Hospital Review Top Hospital 

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Becker’s Hospital Review named NEBH among the top hospitals nationally with a great orthopedics program for 2017.

The Joint Commission Top Performer on Key Quality Measures®

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In 2014, NEBH earned “Top Performer on Key Quality Measures®” Recognition from The Joint Commission, the leading accreditor of health care organizations in the United States. This recognition was for attaining and sustaining excellence in accountability measure performance for surgical care.

Healthgrades

New England Baptist Hospital was recognized by Healthgrades in 2017 for patient safety excellence and outstanding patient experience. NEBH is among only 3% of hospitals nationwide to receive both of these awards.

2017 Patient Safety Excellence Award

NEBH was recognized among the Top 10% of hospitals in the nation for patient safety. This award distinguishes NEBH as an excellent performer in safeguarding patients from serious, potentially preventable complications during their hospital stays.

2017 Outstanding Patient Experience Award

NEBH was recognized among the top 15% of hospitals in the nation for patient experience. This award was given to the highest performers on responses to surveys which are collected after patients are discharged and used to assess performance based on a patient’s perspective of care.

Cherished Neighborhood Asset Award

NEBH received the first ever Cherished Neighborhood Asset Award from Mission Hill Main Streets. This award honors a local institution that consistently demonstrates neighborliness to the Mission Hill Community.