An automatic teller machine is located in the vending machine area just outside of the Hospital Cafeteria.
The Cafeteria is located on the third floor of the Lahey building and is open seven days a week.
Weekdays
Meals are available Monday through Friday from 6:15 a.m. to 7:00 p.m. as follows:
- Breakfast: 6:15 a.m. - 10:00 a.m.
- Lunch: 11:00 a.m. - 2:00 p.m.
- Dinner: 4:00 p.m. - 7:00 p.m.
Weekends and Holidays
On weekends and holidays, meals are available at the following times:
- Breakfast: 6:30 - 10:00 a.m.
- Lunch: 11:00 a.m. - 2:00 p.m.
- Dinner: 4:00 p.m. - 6:30 p.m.
The cafeteria menu features hot and cold entrees, pizza, daily specials, deli bar, salad bar, burgers, hot dogs, and an assortment of fresh, ready-made salads and sandwiches. In addition, vending machines are located in the foyer at the exit of the Cafeteria.
617-754-5034
The Hospital's Gift Shop is located in the Main Lobby.
Hours:
- Monday through Friday, 9:30 a.m. - 5:30 p.m.
The Gift Shop sells cards, flowers, a wide variety of gifts, books, magazines and candy. We accept telephone orders for flowers with the use of a major credit card. Upon request, we are happy to deliver them to a patient.
For more information, please call the Gift Shop 617-754-5034.
Our guests are very important to us, and we would like to make your visit to the hospital as convenient as possible.
New England Baptist Guest Services program provides many helpful services for patients, families and guests visiting the Hospital. Providing overnight accommodations to our patients, their families, and guests has been a long-standing tradition at New England Baptist Hospital. As part of our continued commitment to providing hospitality to our guests, we offer thirteen guest rooms.
Our guest rooms are conveniently located adjacent to the Hospital in the former New England Baptist Hospital School of Nursing building. Built in 1922, the building has been fully renovated to provide modern conveniences while preserving its original beauty and charm.
Our Guest Room Program is a residential facility. No clinical services are available. We encourage our patients to consult with their physicians to determine if our guest room program is appropriate for them.
For more information or to make a reservation, please call Guest Services at 617-754-5173.
Visitors and patients may park in the lot located at the Hospital's Main Entrance. There is a fee for parking.
Valet Service
For your comfort and convenience, complementary valet service is available Monday through Friday from 8 am to 5 pm. There is no additional fee for valet service.
Handicapped Parking
Handicapped parking is available. Please ask for directions to these spaces at the Main Entrance or ask any security officer.
New England Baptist is a smoke-free Hospital.
As an Orthopedic Center of Excellence, we are particularly affected by tobacco use as smoking and tobacco use slows healing after surgery. Patients who smoke before surgery have twice the risk of infection of nonsmokers and a smoker's broken bones take almost twice as long to heal. We also believe it is important to take a stand against what we know is the number one preventable cause of disease and premature death. Smoking is a major cause of disease and death due to ailments related to secondhand smoke. Creating a smoke-free environment is
simply the right thing to do.
If You Smoke
If you smoke, we recognize that our smoke-free policy is a challenge, whether you are here for an hour, a day or a week. Talk with your nurse or physician about ways to manage the challenge here and at home. We offer a number of resources, including physician-prescribed nicotine replacement therapies and information on smoking cessation programs. Please note that nicotine replacement therapy is not appropriate for all patients, so please discuss this with your physician. For patients planning to have surgery at NEBH, we recommend that you see your primary care physician several weeks prior to admission to begin a program to help you cope with a smoke-free environment during your hospitalization. Early intervention is the most successful approach to this challenge.
If you smoke, does this mean you cannot come to NEBH, or you must first quit? Absolutely not; you are always welcome here. It simply means that we do not provide designated smoking areas anywhere inside or outside the Hospital. If you want to smoke, please leave NEBH property. The map on this page shows NEBH's property line. For patient safety reasons, patients are never allowed to leave the Hospital's property to smoke.
You Can Quit! We Can Help.
For smokers, not smoking for any period of time is difficult. Once you've managed to be smoke-free at NEBH, why not keep up the good work? We can provide the resources and information you need to quit for good. No matter how long you have smoked, you and your family will immediately experience health benefits once you have quit.
For more information, talk with your nurse or physician.
Cable television services are provided at no charge in each patient room. Channel selections include local broadcast stations, some cable stations, and an in-house closed circuit station providing patient education materials.
Pay phones are available at various locations in the Hospital.
Room phones are available for patients to receive incoming calls in their rooms. Inpatients may make calls within the 617 and 781 area codes at no cost. Calls beyond the local area may be made collect, or billed to a third party, such as home phone, calling card, or credit card.
Cell phones and wireless devices may interfere with the operation of medical equipment. Please turn these devices off while in the Hospital. If you must use your cell phone, please maintain a safe distance of 3 feet from any medical equipment, except in areas displaying the "no cell phone" sign where use is strictly prohibited.
The use of personal electrical equipment is limited due to potential safety hazards. Please limit your non-medical, electrical equipment to items that are absolutely necessary. All electrical equipment must be inspected prior to use. Please notify your nursing staff before use.
TTY/TDD sets are available at the Hospital switchboard for hearing-impaired patients.