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NEBH Receives the Press Ganey Award for Top Patient Satisfaction Six Years in a Row

New England Baptist Hospital (NEBH) is proud to announce that the hospital has been named a 2013 Guardian of Excellence Award winner by Press Ganey Associates, Inc. – one of the leading organizations for measuring patient satisfaction for hospitals across the country. The Guardian of Excellence Award (formerly called the Summit Award) recognizes top-performing facilities that consistently achieved the 95th percentile of performance in Patient Satisfaction.

This is the sixth year in a row that New England Baptist Hospital has been awarded this honor. The award is based on data collected from May 2012-April 2013.

About New England Baptist Hospital
New England Baptist Hospital (NEBH) is the premier regional provider for orthopedic surgery and the treatment of musculoskeletal diseases and disorders. NEBH has received national recognition, consistently ranked as one of America’s top hospitals for orthopedics by U.S. News and World Report. NEBH has also been nationally recognized for high patient satisfaction and leadership in quality and clinical outcomes. The hospital has ranked in the 95th percentile and received the prestigious national Award from Press Ganey for high patient satisfaction for the past six years. NEBH is a teaching affiliate of Tufts University School of Medicine and conducts teaching programs in collaboration with the Harvard School of Public Health and the Harvard Medical School. 

Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals. For more information, visit www.pressganey.com.

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