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Linda Thompson, MBA

Linda Thompson-final.jpgVice President, Human Resources and Service Excellence

Linda Thompson serves as the Vice President for Human Resources and Service Excellence, a position she began in April 2000. Linda has over 26 years of experience and expertise in all facets of human resource strategic planning and administration.

As VP of Human Resources and Service Excellence, Linda is responsible for overseeing all HR functional areas, including compensation, benefits, recruitment/employment, employee/labor relations, training/organizational development, HRIS, strategic management, volunteer and student services, amenities and service excellence. 

Linda is one of the driving forces behind New England Baptist Hospital's Legendary Service initiative and is known for developing and implementing creative recruitment and retention initiatives.

Linda received her Master’s in Business Administration with a Certificate in Health Care Administration from Southern New Hampshire University and a Bachelors of Art in Business from Simmons College.  In addition, she has a Certificate of Achievement in Human Resources Management and a Certificate in Mastering Human Resources Organizational Effectiveness from Villanova University.

Her professional associations include the Society for Human Resources Management (SHRM), American College of Healthcare Executives (ACHE) and American Society for Healthcare Human Resources Administration (ASHHRA). She is on the Board of Directors, Morgan Memorial Goodwill Industries and volunteers for Make A Wish Foundation. 


Areas of Responsibility:

Benefits Compensation
Employee Relations Employment
Human Resource Information Systems Legendary Service
Training and OD Workforce Development
Employee Health Boston Celtics Care
Internal Communications The League
Volunteers/Students Diplomat Service
Amenities Gift Shop