Linda Thompson, MBA
Senior Vice President, Human Resources and Service Excellence
Linda Thompson serves as the Senior Vice President for Human Resources and Service Excellence, a position she began in April 2000. Linda has over 28 years of experience and expertise in all facets of human resource strategic planning and administration.
As VP of Human Resources and Service Excellence, Linda is responsible for overseeing all HR functional areas, including compensation, benefits, talent management and acquisition, succession planning, employee/labor relations, training/organizational development, HRIS, strategic management, volunteer and student services, amenities, physician recruitment, physician practice management and service excellence.
Linda is one of the driving forces behind New England Baptist Hospital's Legendary Service initiative and is known for developing and implementing creative recruitment and retention initiatives.
Her professional associations include the Society for Human Resources Management (SHRM), American College of Healthcare Executives (ACHE). Massachusetts Healthcare Human Resources Association and American Society for Healthcare Human Resources Administration (ASHHRA). She is on the Board of Directors, Morgan Memorial Goodwill Industries and volunteers for Make A Wish Foundation.
Linda received her Master’s in Business Administration with a Certificate in Health Care Administration from New Hampshire College (Southern New Hampshire University) and a Bachelors of Art in Business from Simmons College. In addition, she has a Certificate of Achievement in Human Resources Management, Certificate in Strategic Organizational Leadership and a Certificate in Mastering Human Resources Organizational Effectiveness from Villanova University.